# Technical Support

## <mark style="color:blue;">Frequently Asked Questions (F.A.Q.)</mark>

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<summary><mark style="color:blue;">Will Optifine work on this server?</mark></summary>

<mark style="color:blue;">Yes and No.</mark> For some players, they have no issues running optifine, mostly to use shaders, on our server. However Optifine is very unstable with Minecraft 1.16 in general, let alone on a modded server. If you are experiencing crashes or frequent time out issues, it is recommended that you remove optifine.

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<summary><mark style="color:blue;">I have a "Mismatched Mod channel list" error, and cannot connect to the server. What gives?</mark></summary>

Getting this error means <mark style="color:blue;">your modpack is not up to date</mark> with what the server has. You will want to make sure you have selected the most recent version of our modpack (or the Pixelmon Official Modpack) to ensure connectability. \
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You can locate our most recent version of our modpack [<mark style="color:blue;">here</mark>](https://www.curseforge.com/minecraft/modpacks/squirtlesquad).

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<summary><mark style="color:blue;">I am getting a "Internal Exception: java.net.SocketException: Connection reset" and getting kicked from the server frequently. How do I fix this?</mark></summary>

Typically this is an indication of an Internet issue. Bad or slow internet can cause it, as it is an *internal* exception. It can also mean you do not have enough RAM allocated, and the game is timing you out. If restarting your router or raising the amount of RAM you have does not work, go to the Discord and select <mark style="color:blue;">**#open-ticket**</mark>.

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<summary><mark style="color:blue;">How do I allocate more RAM to the game?</mark></summary>

For Curseforge, you will want to right click the little settings gear on the bottom left of your client.&#x20;

Then, select, under **Game Specific**, Minecraft.&#x20;

Scroll all the way to the bottom, and you will see  **Java Settings**, and underneath that, you'll see **Allocated Memory**. This is where you can set the amount of RAM. <mark style="color:blue;">The best amount is 4 (4000MB) or 6 (6000MB) of RAM.</mark> If 4 does not work, do 6.\
\ <mark style="color:yellow;">**Modrinth defaults the RAM allocation to something very low, so we strongly recommend checking your RAM allocation using the same method through your settings before submitting a ticket.**</mark>

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